Difficult conversations are often necessary, but building the skills to hold challenging conversations is often avoided. This month we will explore useful tools, consider positive outcomes that come from addressing important issues, and practice how these tools.
Please read these articles before our session and consider how you might handle your next difficult conversation.
Work with anyone long enough and you’re bound to encounter a difference of opinion. Most of the time, these disagreements are resolved amicably. But if you’re like most people, every now and then you find yourself immersed in a conversation so …..
What’s Worse than a Difficult Conversation_ Avoiding One
As a leader, how can you confront the truth about a situation without fearing rejection, or disagree with someone clearly and cleanly without obsessing about causing offense?
You Just Had a Difficult Conversation at Work
After a difficult conversation, we often want to put the situation behind us and move on.
How to Write Email with Military Precision
When you send an email, the first thing your recipient sees is the subject line, so make sure it’s as clear as possible: What is your email’s purpose? What do you want your recipient to do?
A tool to uncover the heart of the issue